Cyber999 is a service offered by MyCERT (Malaysian Computer Emergency Response Team) to handle security
issues or incidents faced by computer/internet users within our constituency.
The functions of Cyber999 are:
- Analyse, detect and contain incidents faced by computer/internet users from further propagating.
- Provide recovery and eradication steps to recover from the incidents.
- Provide preventive measures in order to prevent from future incidents.
- Provide fixes, patches, upgrades information for to secure users computers.
- Provide post-incident follow ups with the complainants.
- Assist in communicating/escalating users reports to third-parties, i.e Law Enforcement Agencies for further
investigation, if necessary.
All kinds of security incidents related to the cyber can be reported to Cyber999. Examples of security incidents are:
- Intrusion
- Denial of Service
- Hack Threat
- Harassment
- Fraud
- Spam
- Malicious Code
After you reported to us:
- You will get an auto-response from Cyber999 saying that Cyber999 had successfully received your report.
- You will receive a respond from Cyber999 staff of current updates/status of your report.
You can call us or email us to find out the status of your report. Our contact is:
Telephone: +603 - 8992 6969
Email: Cyber999@cybersecurity.my
If you want follow up on your report, pls state the MyCERT's Reference Number of your report on the subject of your email.
This is a Free of Charge service and every report is treated with strict confidentiality.
Click here to watch the Cyber999 video |
